Here's something really cool to your final point about elevating performance through genuine feedback. The research we've done into what makes great teams has found that processes of accountability are essential in driving effectiveness as a group. We measure celebration as well and report on that as a different factor to accountability, and we've found celebration to be one of four supporting processes. While they don't directly influence group effectiveness, they do support the other processes that are direct drivers of outcomes. We've thought of this as doing the fun stuff makes it easier to do the hard stuff. I was talking to a client about it this week and he said to me, "Katie, celebration is really a form of accountability!" Oh my goodness, what an insight. So, I went back and checked the statistics and sure enough, statistically the questions we ask about celebrating success to fit within accountability as an internal reliable factor. How cool is that.
Katie - This fits very nicely with an observation I’ve made in all aspects of strategy, leadership — and even parenting. You get a lot further by reinforcing attributes that already exist than by “managing” those that don’t.
I totally agree with the AI to AI bit. People using AI to prepare job applications reviewd by AI. What is being assessed? A consultant I work with recently started to use AI to help her emails sound warmer. Only it didn't sound like her and there was a disconnect between how she showed up via email vs in person. After I noticed this, she droppped the AI emails. Ah, a real person returned, warts and all.
Here's something really cool to your final point about elevating performance through genuine feedback. The research we've done into what makes great teams has found that processes of accountability are essential in driving effectiveness as a group. We measure celebration as well and report on that as a different factor to accountability, and we've found celebration to be one of four supporting processes. While they don't directly influence group effectiveness, they do support the other processes that are direct drivers of outcomes. We've thought of this as doing the fun stuff makes it easier to do the hard stuff. I was talking to a client about it this week and he said to me, "Katie, celebration is really a form of accountability!" Oh my goodness, what an insight. So, I went back and checked the statistics and sure enough, statistically the questions we ask about celebrating success to fit within accountability as an internal reliable factor. How cool is that.
Katie - This fits very nicely with an observation I’ve made in all aspects of strategy, leadership — and even parenting. You get a lot further by reinforcing attributes that already exist than by “managing” those that don’t.
I totally agree with the AI to AI bit. People using AI to prepare job applications reviewd by AI. What is being assessed? A consultant I work with recently started to use AI to help her emails sound warmer. Only it didn't sound like her and there was a disconnect between how she showed up via email vs in person. After I noticed this, she droppped the AI emails. Ah, a real person returned, warts and all.