3 Comments
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Nicole Salter's avatar

Loved this week's addition Andrew - Thank you!

Nicole

Becky's avatar

“What can you do to satisfy the OPPOSING needs of your customers: reliability and discovery?”

Isnt that what you and I do for a living?

Well, technically just you since I’ve retired from strategic consulting. I still hang out on BoDs to reliably provide challenging insights and ask curiously woven questions to encourage discovery. Oops! How clever of you😀

Another great newsletter from you. Your observation skills and strengths in seeing parallels in apparent disparity are world class!

Stew Vidler's avatar

On language translation and accessibility Andrew, I wonder about unintended consequences - positive ones - as this tech washes through. For example, my hearing is OK, but I appreciate subtitles on video and music (lyrics) that seem to unlock another level of meaning.