Fascinating as ever Andrew. Note two re the rightful place of anger, appreciated the reference to the Child Abuse and Neglect Journal findings. Ending a non-mutual relationship is part of our life experience, but very difficult to do well in organisations. 'Feedback' rarely buts the mustard, and care needs to be taken when letting others know your response to their behaviour. Especially if you want the relationship is to continue.
Yes to eye contact, and the main reason online group interactions are less effective than in-person meetings.
Fascinating as ever Andrew. Note two re the rightful place of anger, appreciated the reference to the Child Abuse and Neglect Journal findings. Ending a non-mutual relationship is part of our life experience, but very difficult to do well in organisations. 'Feedback' rarely buts the mustard, and care needs to be taken when letting others know your response to their behaviour. Especially if you want the relationship is to continue.
Yes to eye contact, and the main reason online group interactions are less effective than in-person meetings.
Thank you Andrew. The insight on anger really resonated.
Sometimes we need to lose a client. The outburst indicates to me the business separation should have happened much earlier.